Respond. Retain.
SparkTalk AI
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Maximize your Customer’s Journey

Use Spark Talk AI for Customer Support. Segment your customer requests based on the type and urgency of the request. Custom workflows to ensure client satisfaction.

Customer has an Issue
 – “My login is not currently working. Anyway you can help me ASAP?”
Smart Alerts
SparkTalk notifies the tech support specialist via Email, Slack, or SMS of the urgent request.
Categorize Urgency

SparkTalk AI determines the category:

“Tech Support”

SparkTalk AI recognizes the urgency:

“Urgent Request”

Segment your customer requests based on the type and urgency of the request. Custom workflows to ensure client satisfaction.
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Notify the client

“Just sent that over to our tech support and let them know it’s urgent. We’ll let you know when it’s resolved ASAP!”

Customer Success AI

Custom AI models to categorize your client’s unique needs

  Custom AI to determine the urgency of the request

 Custom workflows built by the SparkTalk team

Custom notifications to the client

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